Terms and Conditions for Sky Smp & Laser
Effective Date: 02/06/2025
Welcome to Sky Smp & Laser! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before accessing or using our website, services, or products.
1. Acceptance of Terms
By using the services of Sky Smp & Laser, you agree to these Terms and Conditions, our Privacy Policy, and any other legal notices or agreements published by us. If you do not agree to these terms, you should not use our services.
2. Services Provided
Sky Smp & Laser offers a variety of services including, but not limited to, Scalp Micropigmentation (SMP). Laser Hair Removal, Tattoo Removal and Carbon Peels. Our services are subject to availability, and we reserve the right to modify or discontinue any service without prior notice.
3. Eligibility
To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. You must also provide accurate and complete information as requested by Sky Smp & Laser when booking or using our services.
4. Appointments and Cancellations
Appointments for services must be scheduled in advance.
In the event that you need to cancel or reschedule, we require a minimum of 48 hours notice before your appointment time.
All deposits are non-refundable, but may be transferred to a new treatment if at least 48 hours notice of cancellation is provided.
A cancellation fee will be charged, if you do not provide at least 48 hours notice before cancelling your appointment.
Cancellations made with less than 48 hours notice will result in the forfeiture of your deposit or any fees associated with your treatments.
Failure to attend your appointment without any notice, will result in a 50% charge of the service fee, which will need to be paid before booking any future appointments.
If you’re running late, please let us know as soon as possible. Arriving more than 15 minutes late without any notice will be considered a no-show.
As you can appreciate, last-minute cancellations and no-shows impact other clients appointments.
Where possible, we will do our best to accommodate you on the same day.
5. Pricing and Payments
All prices for our services are listed on our website or as quoted in our communications. Sky Smp & Laser reserves the right to change prices at any time without notice. Payment for services must be made at the time of booking or upon completion of the service, unless otherwise arranged.
We accept payments via bank transfers, credit/debit cards, PayPal and cash. Late payments may be subject to additional charges.
6. Health and Safety
Your health and safety is our priority. Before any procedure, you will be asked to complete a health questionnaire. You agree to provide accurate and truthful information about your health status, including any pre-existing conditions, medications, allergies, or other factors that could affect your treatment.
Sky Smp & Laser reserves the right to refuse service if we believe it is not safe or suitable for you.
7. Liability
Sky Smp & Laser will not be liable for any injuries, damages, or adverse reactions that may result from your use of our services, except in cases of gross negligence or wilful misconduct. By using our services, you accept full responsibility for any risk associated with the treatments.
We are not responsible for any damage to personal property during the provision of our services.
8. Confidentiality and Privacy
Your privacy is important to us. Any personal information you provide will be kept confidential in accordance with our Privacy Policy, which is available on our website. We will never share your personal information with third parties unless required by law or to fulfill services you have requested.
9. Intellectual Property
All content on the Sky Smp & Laser website, including text, images, logos, trademarks, and designs, are the property of Sky Smp & Laser or its affiliates. Unauthorised use, reproduction, or distribution of any material is prohibited.
10. User Conduct
You agree not to use our services or website for any unlawful purposes or in a way that may damage, disable, overburden, or impair the website or interfere with other users' enjoyment. You are prohibited from attempting to gain unauthorised access to any part of our services, accounts, or systems.
11. Indemnity
You agree to indemnify and hold harmless Sky Smp & Laser, its directors, officers, employees, agents, and affiliates from any claims, losses, damages, and expenses, including legal fees, arising out of your use of our services, violation of these Terms, or violation of any rights of a third party.
12. Modifications to Terms and Conditions
Sky Smp & Laser reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on our website with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England & Wales, without regard to its conflict of law principles. Any disputes related to these Terms shall be resolved in the courts of England, Wales. Scotland or Northern Ireland, as determined by your residency.
14. Severability
If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at:
Sky Smp & Laser
Unit 13, Langley Terrace Ind Park. Luton. LU1 3XQ
Email: bobby@skysmpandlaser.co.uk
Phone: +447498293913