Privacy Policy for Sky Smp & Laser

Effective Date: 22/08/2024

At Sky Smp & Laser, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, website, or interact with us.

By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us, including but not limited to:

Contact Information: Name, email address, phone number, mailing address.
Health Information: Information you provide regarding your medical history, allergies, treatments, or conditions relevant to the services we offer.
Payment Information: Credit card details or other payment methods (which may be processed through a third-party provider).
Appointment Information: Booking details, preferences, and service history.
Online Activity: Information about how you interact with our website, such as IP addresses, device information, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide and Manage Services: To schedule and deliver laser treatments and services, manage your appointments, and communicate with you about your bookings.
Health and Safety: To ensure the treatments and services we offer are appropriate for you, based on the information you provide regarding your health status.
Customer Support: To respond to inquiries, provide support, and handle customer service requests.
Payment Processing: To process payments for our services and manage billing details.
Marketing and Promotions: To send you promotional materials, newsletters, or updates on new services (you may opt-out at any time).
Improve Services: To enhance our website, services, and customer experience based on your feedback and usage patterns.
Legal Compliance: To comply with legal obligations, respond to legal processes, and protect our rights.

3. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction. This includes using encryption, firewalls, and secure payment systems.

However, no data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. By using our services, you acknowledge and accept these risks.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party providers who assist us in operating our business (e.g., payment processors, marketing platforms, and hosting services). These providers are required to keep your information confidential and only use it for the purposes for which it was shared.
Legal Requirements: We may disclose your personal information if required by law or to protect our rights, comply with a legal obligation, or defend against legal claims.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring company, subject to the terms of this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site and allow us to personalise content and ads, as well as analyse traffic.

You can manage cookie preferences through your browser settings. Please note that blocking cookies may affect your experience on our website.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-out: You may opt-out of receiving marketing communications from us by following the instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policies of any third-party site before submitting personal information.

8. Children’s Privacy

Sky Smp & Laser does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we have collected personal information from a child under 18, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Sky Smp & Laser
Unit 13, Langley Terrace Ind Est. Luton. LU1 3XQ
Email: bobby@skysmpandlaser.co.uk
Phone: +447498293913